FAQs & Troubleshooting
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225 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4The printer status is Offline or Paused.
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Paper is Jammed in the Paper Tray
- 8Print the Network Configuration Report
- 9What driver package format is supported by my Linux distribution?
- 10(Video) Load A4/Letter paper
- 11Add your Brother machine with AirPrint (macOS)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13What is AirPrint?
- 14How to identify your Operating System (OS).
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Configure the Store Print Log to Network Settings Using Web Based Management
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Enable the Brother machine's network interface.
- 21Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Drum !
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Install the Mailbox.
- 28Size mismatch
- 29Paper is Jammed inside the Machine
- 30Jam MP Tray
- 31Reset the Network Settings to the Factory Settings
- 32Configure Active Directory® Authentication Using Web Based Management
- 33What is the default password for my Brother machine?
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 39Disable the APIPA protocol.
- 40To install the printer driver easily using a tool. (Linux)
- 41I cannot print from my computer via USB.
- 42Clean the Paper Pick-up Rollers
- 43I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 44Where can I download Brother iPrint&Scan application for Mac?
- 45I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 46Install a Certificate on Your Brother Machine
- 47Media Type Mismatch or Media Mismatch
- 48The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 49What is Brother Web Connect?
- 50Discover the MAC address of the Brother network card