FAQs & Troubleshooting
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213 Results
- 1Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3(Video) Replace the Toner Cartridge
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5What can happen if the wrong paper is used in your machine.
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Reset the Network Settings to the Factory Settings
- 8Restrict the functions available on your Brother machine and the number of prints.
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Reset the Drum Counter
- 13Print on Both Sides of the Paper (Windows®)
- 14(Video) Unpack your Brother machine
- 15Paper is Jammed inside the Machine
- 16Paper is Jammed in the Paper Tray
- 17Replace Drum
- 18Manage Your Network Machine Securely Using Web Based Management
- 19Add your Brother machine with AirPrint (macOS)
- 20Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 21What is Brother iPrint&Scan?
- 22Jam MP Tray
- 23Smudges on printed pages (Poor fixing)
- 24Configure the Store Print Log to Network Settings Using Web Based Management
- 25Load and Print on Envelopes Using the MP Tray
- 26Reduce Printing Noise
- 27How to use Driver Deployment Wizard(only available for Windows)
- 28Print on Both Sides of the Paper (Macintosh)
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30(Video) Connect the cord
- 31The printer status is Offline or Paused.
- 32Paper is Jammed in the 2-sided Tray
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Access Web Based Management
- 36How to identify your Operating System (OS).
- 37What is the Network Shared printing?
- 38Curled or wavy
- 39Check the remaining ink or toner level (Linux)
- 40Set up your Brother machine on a wireless network.
- 41I cannot print on a wireless (Wi-Fi) network (Windows)
- 42Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 43Create a Self-signed Certificate
- 44Print as a Poster (Windows®)
- 45Load and Print Thick Paper and Labels Using the MP Tray
- 46What kind of envelopes and labels are recommended for printing?
- 47Enable the Brother machine's network interface.
- 48I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).