FAQs & Troubleshooting
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216 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3Reset the Drum Counter
- 4(Video) Replace the Toner Cartridge
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Replace Drum
- 7Print on Both Sides of the Paper (Windows®)
- 8Set up your Brother machine on a wireless network.
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10(Video) Connect the cord
- 11Wireless setup is requesting a WPS PIN to complete the setup
- 12Paper is Jammed in the 2-sided Tray
- 13Paper is Jammed in the Back of the Machine
- 14Create or Delete Your Print Profile (Windows®)
- 15Install the optional lower tray
- 16(Video) Update the Driver or Firmware for your Brother machine
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 19Check the remaining ink or toner level (Linux)
- 20Load and Print Thick Paper Using the Paper Tray
- 21Print as a Poster (Windows®)
- 22(Video) Unpack your Brother machine
- 23(Video) Load A4/Letter paper
- 24Discover the MAC address of the Brother network card
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 27What is AirPrint?
- 28How to identify your Operating System (OS).
- 29Secure Print (Windows®)
- 30Set Sleep Mode Countdown
- 31Disable the APIPA protocol.
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33Paper is Jammed in the Paper Tray
- 34Jam MP Tray
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36Setup a Brother machine on a wireless (Wi-Fi) network.
- 37What is Brother iPrint&Scan?
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 40Clean the Drum Unit
- 41Reset the Network Settings to the Factory Settings
- 42What is the recommended paper?
- 43Reduce Toner Consumption
- 44Access Web Based Management
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46My Brother machine is unresponsive.
- 47Configure the Store Print Log to Network Settings Using Web Based Management
- 48Check the Remaining Life of Parts
- 49Print on Both Sides of the Paper (Macintosh)
- 50Load and Print on Envelopes Using the MP Tray