FAQs & Troubleshooting
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Latest |
100 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 105/29/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 205/28/2024Toner Low or Prepare New Toner Cartridge
- 305/28/2024Drum End Soon
- 402/08/2024(Video) Paper is Jammed in the 2-sided Tray
- 502/08/2024(Video) Paper is Jammed inside the Machine
- 602/08/2024(Video) Paper is Jammed in the Back of the Machine
- 702/08/2024(Video) Paper is Jammed in the Paper Tray
- 802/08/2024(Video) Paper is Jammed in the MP tray
- 901/10/2024What is the default password for my Brother machine?
- 1012/07/2023Replace the Toner Cartridge *
- 1112/07/2023Print the Network Configuration Report *
- 1212/07/2023Access Web Based Management *
- 1312/07/2023Clean the Paper Pick-up Rollers *
- 1412/07/2023Clean the Drum Unit *
- 1512/07/2023Paper is Jammed in the 2-sided Tray *
- 1612/07/2023Paper is Jammed in the Back of the Machine *
- 1712/07/2023Paper is Jammed inside the Machine *
- 1812/07/2023Paper is Jammed in the Paper Tray *
- 1912/07/2023Paper is Jammed in the MP tray *
- 2012/07/2023Clean the Corona Wire *
- 2112/07/2023Replace the Drum Unit *
- 2212/07/2023Reset the Network Settings to the Factory Settings *
- 2310/02/2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 2409/07/2023Wrong Toner or Wrong Toner Cartridge
- 2509/07/2023Self-Diagnostic
- 2608/10/2023(Video) Set up your Brother machine
- 2708/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2807/26/2023What is the recommended paper?
- 2907/26/2023The printer status is Offline or Paused.
- 3007/26/2023Media Type Mismatch or Media Mismatch
- 3107/26/2023Cannot Detect
- 3207/20/2023Check the firmware version.
- 3307/20/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 3407/20/2023Poor fixing
- 3507/20/2023Toner specks
- 3607/20/2023Lines across the page
- 3707/20/2023Ghosting images
- 3807/20/2023Black lines down the page
- 3907/05/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 4006/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4106/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4206/01/2023Add your Brother machine with AirPrint (macOS)
- 4306/01/2023Delete print jobs from the print queue.
- 4405/16/2023I cannot print from my computer via USB.
- 4503/27/2023Change the printer driver settings (Windows)
- 4603/27/2023"Offline" appears on the Status Monitor. (Windows)
- 4701/31/2023Out of Memory
- 4801/23/2023Update the Driver or Firmware for your Brother machine
- 4901/23/2023Where can I find my Brother machine's serial number?
- 5012/19/2022Can I use non-Brother or third party supplies with the Brother machine?