FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2What is Brother iPrint&Scan?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4(Video) Update the Driver or Firmware for your Brother machine
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Print on Both Sides of the Paper (Macintosh)
- 7Jam MP Tray
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9(Video) Set up your Brother machine
- 10(Video) Unpack your Brother machine
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Print as a Poster (Windows®)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14(Video) Connect the cord
- 15Paper is Jammed in the Back of the Machine
- 16Check the remaining ink or toner level (Linux)
- 17Reduce Printing Noise
- 18Toner Low or Prepare New Toner Cartridge
- 19What can happen if the wrong paper is used in your machine.
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Replace Drum
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 26What kind of envelopes and labels are recommended for printing?
- 27I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 28What driver package format is supported by my Linux distribution?
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31Load and Print on Envelopes Using the MP Tray
- 32My Brother machine could not be found over the network when I installed drivers on my computer.
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35I cannot find some options in the Print dialog box (macOS 11 or later)
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Media Type Mismatch or Media Mismatch
- 38The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 39Paper is Jammed in the 2-sided Tray
- 40(Video) Replace the Toner Cartridge
- 41I cannot print using my Brother machine on a wireless network (Mac)
- 42Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45Use a Macro from Your Computer (Windows®)
- 46What is the recommended paper?
- 47My Brother machine is unresponsive.
- 48Control Printer Driver settings (only available for Windows)
- 49I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 50Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray