FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2Reset the Network Settings to the Factory Settings
- 3Print the Network Configuration Report
- 4What is Brother iPrint&Scan?
- 5Replace Drum
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Paper is Jammed in the Paper Tray
- 8Set Auto Power Off Mode
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11(Video) Unpack your Brother machine
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Paper is Jammed inside the Machine
- 14(Video) Replace the Toner Cartridge
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Enable the Brother machine's network interface.
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 19Protect your Brother machine against unauthorised access over the network
- 20How to identify your Operating System (OS).
- 21Clean the Drum Unit
- 22The printer status is Offline or Paused.
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Print both sides of paper or a booklet automatically
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Import a Certificate and Private Key
- 27Print on Both Sides of the Paper (Macintosh)
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29What is the default password for my Brother machine?
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 33Change the printer driver settings (Windows/macOS)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35(Video) Connect the cord
- 36Jam MP Tray
- 37Add your Brother machine with AirPrint (macOS)
- 38Cannot print after a Windows 10 update (June 2020)
- 39Check the remaining ink or toner level (Linux)
- 40Load and Print Thick Paper Using the Paper Tray
- 41Manage Multiple Certificates
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 45Manage Your Network Machine Securely Using Web Based Management
- 46Print on Both Sides of the Paper (Windows®)
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48What is AirPrint?
- 49I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 502-sided Disabled