FAQs & Troubleshooting
![]() |
Popular |
136 Results
- 1Load and Print Thick Paper Using the Paper Tray
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4Print on Both Sides of the Paper (Windows®)
- 5(Video) Unpack your Brother machine
- 6Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 7Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 8(Video) Replace the Toner Cartridge
- 9(Video) Set up your Brother machine
- 10(Video) Update the Driver or Firmware for your Brother machine
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Jam MP Tray
- 13Replace Drum
- 14(Video) Connect the cord
- 15Paper is Jammed in the 2-sided Tray
- 16Paper is Jammed in the Paper Tray
- 17Curled or wavy
- 18Envelope creases
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20Print as a Poster (Windows®)
- 21Paper is Jammed in the Back of the Machine
- 22Reduce Printing Noise
- 23The printer status is Offline or Paused.
- 24Secure Print (Windows®)
- 25What driver package format is supported by my Linux distribution?
- 26Check the remaining ink or toner level (Linux)
- 27Can I use AirPrint with my Brother machine?
- 282-sided Disabled
- 29What is the recommended paper?
- 30Change the Language on the LCD
- 31How to identify your Operating System (OS).
- 32Change the printer driver settings (Windows/macOS)
- 33Reduce Toner Consumption
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Print on Both Sides of the Paper (Macintosh)
- 36Media Type Mismatch or Media Mismatch
- 37What kind of envelopes and labels are recommended for printing?
- 38Toner Low or Prepare New Toner Cartridge
- 39Secure Print (Macintosh)
- 40Drum End Soon
- 41Paper is Jammed inside the Machine
- 42Install the optional lower tray
- 43Image skewed
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Delete print jobs from the print queue.
- 47Size Error DX or Size Error 2-sided
- 48What can happen if the wrong paper is used in your machine.
- 49I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 50After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.