FAQs & Troubleshooting
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136 Results
- 1Load and Print Thick Paper Using the Paper Tray
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4(Video) Unpack your Brother machine
- 5(Video) Set up your Brother machine
- 6Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 7Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 8(Video) Replace the Toner Cartridge
- 9(Video) Update the Driver or Firmware for your Brother machine
- 10Paper is Jammed in the 2-sided Tray
- 11Paper is Jammed in the Paper Tray
- 12Jam MP Tray
- 13(Video) Connect the cord
- 14Print on Both Sides of the Paper (Windows®)
- 15Print as a Poster (Windows®)
- 16Paper is Jammed in the Back of the Machine
- 17Replace Drum
- 18The printer status is Offline or Paused.
- 19Curled or wavy
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 21Reduce Printing Noise
- 22Secure Print (Windows®)
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24Change the Language on the LCD
- 25Reduce Toner Consumption
- 26How to identify your Operating System (OS).
- 272-sided Disabled
- 28Drum End Soon
- 29What is the recommended paper?
- 30What driver package format is supported by my Linux distribution?
- 31Media Type Mismatch or Media Mismatch
- 32What kind of envelopes and labels are recommended for printing?
- 33Toner Low or Prepare New Toner Cartridge
- 34Envelope creases
- 35Paper is Jammed inside the Machine
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Check the remaining ink or toner level (Linux)
- 38After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Change the printer driver settings (Windows/macOS)
- 41Secure Print (Macintosh)
- 42What can happen if the wrong paper is used in your machine.
- 43Install the optional lower tray
- 44Image skewed
- 45Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 46Print on Both Sides of the Paper (Macintosh)
- 47Can I use AirPrint with my Brother machine?
- 48I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 49Size Error DX or Size Error 2-sided
- 50I cannot install Brother drivers on Debian 10 or later (Linux)