FAQs & Troubleshooting
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- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2Replace the Drum Unit
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Connect telephone line and power cords
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9What driver package format is supported by my Linux distribution?
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12(Video) Unpack your Brother machine
- 13Scan Using Secure Function Lock 3.0
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15The printer status is Offline or Paused.
- 16Paper is Jammed Inside the Machine
- 17(Video) Replace the Toner Cartridge
- 18What is Brother iPrint&Scan?
- 19Paper is Jammed in the Manual Feed Slot
- 20Paper is Jammed in the Paper Tray
- 21Curled or wavy
- 22Reset Your Brother Machine
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25(Video) Load an Envelope (Manual Feed Slot)
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27What is the recommended paper?
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Load and Print on Labels in the Manual Feed Slot
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32Load and Print Paper in the Manual Feed Slot
- 33Paper is Jammed in the Back of the Machine
- 34What can happen if the wrong paper is used in your machine.
- 35Correct Color Print Alignment (Color Registration)
- 36Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38Add your Brother machine with AirPrint (macOS)
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40Delete print jobs from the print queue.
- 41Secure Print (Windows®)
- 42Print as a Poster (Windows)
- 43(Video) Set up your Brother machine
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45Replace the Waste Toner Box
- 46Can I print in monochrome if one of the color toners run out?
- 47(Video) Update the Driver or Firmware for your Brother machine
- 48Set up your Brother machine on a wireless network.
- 49I cannot print using my Brother machine on a wireless network (Mac)
- 50Save Scanned Data to a Folder as a PDF File