FAQs & Troubleshooting
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280 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2Replace the Drum Unit
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 6Reset Your Brother Machine
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9Paper is Jammed in the Back of the Machine
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11Scan Using Secure Function Lock 3.0
- 12The printer status is Offline or Paused.
- 13(Video) Replace the Toner Cartridge
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Set up your Brother machine on a wireless network.
- 17Correct Color Print Alignment (Color Registration)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Replace the Belt Unit
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Paper is Jammed Inside the Machine
- 23Load and Print Paper in the Manual Feed Slot
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Paper is Jammed in the Manual Feed Slot
- 28Adjust color settings by using the custom setting in the printer driver
- 29Replace the Waste Toner Box
- 30Paper is Jammed in the Paper Tray
- 31Add your Brother machine with AirPrint (macOS)
- 32Save Scanned Data to a Folder as a PDF File
- 33Configure the Store Print Log to Network Settings Using Web Based Management
- 34Send an Email Securely Using SSL/TLS
- 35What is Brother iPrint&Scan?
- 36Print both sides of paper or a booklet automatically
- 37(Video) Unpack your Brother machine
- 38(Video) Load an Envelope (Manual Feed Slot)
- 39Replace PF Kit xx
- 40The color of your printouts is not what you expected
- 41Curled or wavy
- 42Manage Your Network Machine Securely Using Web Based Management
- 43Clean the Drum Unit
- 44I cannot find some options in the Print dialog box (macOS 11 or later)
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46Load and Print on Envelopes in the Manual Feed Slot
- 47Send an Email with User Authentication
- 48Access Web Based Management
- 49Reset the Drum Counter
- 50I cannot save a file downloaded from the Brother support website (For Windows)