FAQs & Troubleshooting
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231 Results
- 1Replace the Drum Unit
- 2(Video) Replace the Toner Cartridge
- 3The color of your printouts is not what you expected
- 4Paper is Jammed in the Back of the Machine
- 5Paper is Jammed Inside the Machine
- 6Reset the Network Settings to the Factory Settings
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Paper is Jammed in the Manual Feed Slot
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Adjust color settings by using the custom setting in the printer driver
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 16Change the printer driver settings (Windows/macOS)
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Calibrate Color Output
- 19Paper is Jammed in the Paper Tray
- 20What is Brother iPrint&Scan?
- 21Replace PF Kit xx
- 22Paper is Jammed underneath the Paper Tray
- 23Print the Network Configuration Report
- 24Replace Fuser
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Enable the Brother machine's network interface.
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29What is Brother Web Connect?
- 30(Video) Set up your Brother machine
- 31(Video) Unpack your Brother machine
- 32Replace the Belt Unit
- 33Replace the Waste Toner Box
- 34Add your Brother machine with AirPrint (macOS)
- 35Configure Email Sending Using Web Based Management
- 36Load Paper in the Paper Tray
- 37Manage Your Network Machine Securely Using Web Based Management
- 38Load and Print on Labels in the Manual Feed Slot
- 39(Video) Update the Driver or Firmware for your Brother machine
- 40(Video) Load an Envelope (Manual Feed Slot)
- 41Toner Low
- 42Factory Reset
- 43Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 44I cannot find some options in the Print dialog box (macOS 11 or later)
- 45Load and Print on Envelopes in the Manual Feed Slot
- 46Set up your Brother machine on a wireless network.
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48Log Access Error
- 49Can I print on transparencies e.g. for overhead projectors?
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?