FAQs & Troubleshooting
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214 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2(Video) Replace the Toner Cartridge
- 3Print as a Poster (Windows)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Paper is Jammed underneath the Paper Tray
- 6Paper is Jammed in the Paper Tray
- 7Configure the Store Print Log to Network Settings Using Web Based Management
- 8I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 9Short Paper
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11(Video) Unpack your Brother machine
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13Paper is Jammed in the Manual Feed Slot
- 14Paper is Jammed Inside the Machine
- 15Clean the LED Heads
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 17(Video) Set up your Brother machine
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19No Drum Unit
- 20The printer status is Offline or Paused.
- 21Replace the Waste Toner Box
- 22Paper is Jammed in the Back of the Machine
- 23Replace the Drum Unit
- 24Import a Certificate and Private Key
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31(Video) Update the Driver or Firmware for your Brother machine
- 32Send an Email Securely Using SSL/TLS
- 33Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 35Send an Email with User Authentication
- 36Protect your Brother machine against unauthorised access over the network
- 37Calibrate Color Output
- 38Manual Feed
- 39Secure Print (Mac)
- 40Replace PF Kit xx
- 41Create a Certificate Signing Request (CSR)
- 42Manage Your Network Machine Securely Using Web Based Management
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44No Tray / No Tray T1 / No Tray1
- 45Print both sides of paper or a booklet automatically
- 46No Waste Toner
- 47No Paper / No Paper T1
- 48Size Error DX or Size Error 2-sided
- 49Drum !
- 50Drum End Soon