FAQs & Troubleshooting
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219 Results
- 1Replace the Drum Unit
- 2Machine Reset
- 3Set up your Brother machine on a wireless network.
- 4(Video) Load an Envelope (Manual Feed Slot)
- 5(Video) Replace the Toner Cartridge
- 6The printer status is Offline or Paused.
- 7Replace the Belt Unit
- 8No Toner
- 9Factory Reset
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12Configure the Store Print Log to Network Settings Using Web Based Management
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14What is Brother iPrint&Scan?
- 15Calibrate Color Output
- 16Wireless setup is requesting a WPS PIN to complete the setup
- 17Send an Email with User Authentication
- 18I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 19I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23The color of your printouts is not what you expected
- 24What is the recommended paper?
- 25I cannot find some options in the Print dialog box (macOS 11 or later)
- 26Add your Brother machine with AirPrint (macOS)
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Print as a Poster (Windows)
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Set up your Brother machine
- 31Delete print jobs from the print queue.
- 32Paper is Jammed in the Manual Feed Slot
- 33How to identify your Operating System (OS).
- 34Important points you need to confirm before configuring your Brother machine for a wireless network.
- 35No Tray / No Tray T1 / No Tray1
- 36Toner Error
- 37Replace PF Kit xx
- 38Manual Feed
- 39Toner Low
- 40Replace the Waste Toner Box
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42Change the Language on the LCD
- 43I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 44Reset the Drum Counter
- 45Install the built-in drivers (For Windows 8 and Windows 10)
- 46I cannot print from my computer via USB.
- 47Ghosting images
- 48What driver package format is supported by my Linux distribution?
- 49Set up a Brother machine and your mobile device on a wireless network
- 50Load Paper in the Paper Tray