FAQs & Troubleshooting
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288 Results
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2(Video) Replace the Toner Cartridge
- 3Cannot Detect
- 4(Video) Load A4/Letter paper
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6What is Brother iPrint&Scan?
- 7Set up your Brother machine on a wireless network.
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 10Enlarge or Reduce Copied Images
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 13Replace Drum
- 14Send an Email with User Authentication
- 15Delete print jobs from the print queue.
- 16Brother iPrint&Scan cannot find my Brother machine (macOS)
- 17(Video) Reset the Network Settings to the Factory Settings
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19(Video) Paper is Jammed inside the Machine
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Setup a Brother machine on a wireless (Wi-Fi) network.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 25(Video) Paper is Jammed in the 2-sided Tray
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27(Video) Enable the Brother machine's network interface.
- 28(Video) Manual Feed
- 29(Video) Set up your Brother machine on a wireless network.
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31What is Brother Web Connect?
- 32Send an Email Securely Using SSL/TLS
- 33(Video) Cannot Detect
- 34(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 36Manual Feed
- 37(Video) Paper is Jammed in the Back of the Machine
- 38(Video) Load Paper in the Paper Tray
- 39(Video) Set up your Brother machine
- 40(Video) 2-sided Disable or 2-sided Disabled
- 41The printer status is Offline or Paused.
- 42I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 43(Video) Reset Your Brother Machine
- 44Discover the MAC address of the Brother network card
- 45What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46What is the default password for my Brother machine?
- 47(Video) Paper is Jammed in the Output Paper Tray
- 48Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50Image skewed