FAQs & Troubleshooting
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194 Results
- 1(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2(Video) Replace the Toner Cartridge
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Delete print jobs from the print queue.
- 5(Video) Paper is Jammed in the Back of the Machine
- 6What driver package format is supported by my Linux distribution?
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9(Video) Paper is Jammed in the Paper Tray
- 10I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 11The printer status is Offline or Paused.
- 12Replace Drum
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15Self-Diagnostic
- 16Cartridge Error
- 172-sided Disabled
- 18Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 19Wrinkles or creases
- 20Disable the APIPA protocol.
- 21What is the recommended paper?
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Cannot print after a Windows 10 update (June 2020)
- 24Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 25(Video) Unpack your Brother machine and install the toner cartridge
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Send an Email with User Authentication
- 29Protect your Brother machine against unauthorised access over the network
- 30Manual Feed
- 31(Video) Connect the cord
- 32(Video) Cannot Detect
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Ghosting images
- 36Add your Brother machine with AirPrint (macOS)
- 37Load Paper in the Paper Tray
- 38Install a Certificate on Your Brother Machine
- 39Media Type Mismatch or Media Mismatch
- 40Setup a Brother machine on a wireless (Wi-Fi) network.
- 41Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43No Toner
- 44(Video) Paper is Jammed inside the Machine
- 45I get a TS error when trying to print on a wireless network.
- 46No Paper T1
- 47(Video) Update the Driver or Firmware for your Brother machine
- 48Set up your Brother machine on a wireless network.
- 49I cannot print using my Brother machine on a wireless network (Mac)
- 50Control Printer Driver settings (only available for Windows)