FAQs & Troubleshooting
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Popular |
174 Results
- 1(Video) Replace Toner
- 2(Video) Load paper
- 3Jam Tray (1)
- 4Jam Inside (With Video Instructions)
- 5I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Replace Drum
- 8What is Brother iPrint&Scan?
- 9Jam Rear
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13What is Toner Continue Mode?
- 14The printer status is Offline or Paused.
- 15Jam 2-sided
- 16Load paper in the paper tray
- 17(Video) Unpack your Brother machine
- 18(Video) Connect the power cord
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20Can I print from or scan to Android™ Smartphone?
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 24My Brother machine could not be found over the network when I installed drivers on my PC.
- 25(Video) Load an Envelope (Manual Feed Slot)
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30(Video) Set up your Brother machine
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33Toner Low or Prepare New Toner Cartridge
- 34Add your Brother machine with AirPrint (macOS)
- 35Drum !
- 36Turn the Toner Save Mode on or off.
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39(Video) Update the Driver or Firmware for your Brother machine
- 40Set up your Brother machine on a wireless network
- 41I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Self-Diagnostic
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46What is AirPrint?
- 47How to identify your Operating System (OS).
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49What is the BRAdmin Professional software used for?
- 50What is the recommended paper?
