Black lines down the page

Poor fixing

White lines across the page

Ghost

Hollow print

Possible solutions for print quality issues

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

The machine prints unexpectedly or it prints garbage.

Toner specks

Curled or wavy

Envelope creases

Wrinkles or creases

Black toner marks across the page

White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.

White lines down the page

Lines across the page

White lines, bands or ribbing across the page

Gray background

Faint

Image skewed

All black