FAQs & Troubleshooting
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214 Results
- 1(Video) Load A4/Letter paper
- 2Wireless setup is requesting a WPS PIN to complete the setup
- 3The printer status is Offline or Paused.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Cartridge Error
- 6(Video) Replace the Toner Cartridge
- 7(Video) Paper is Jammed inside the Machine
- 8Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13(Video) Paper is Jammed in the Paper Tray
- 14No Paper T1
- 15What is Brother iPrint&Scan?
- 16Manual Feed
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18Add your Brother machine with AirPrint (macOS)
- 19What kind of envelopes and labels are recommended for printing?
- 20(Video) Paper is Jammed in the 2-sided Tray
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26(Video) Paper is Jammed in the Back of the Machine
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29(Video) Connect the cord
- 30Replace Drum
- 31(Video) Update the Driver or Firmware for your Brother machine
- 32Set Auto Power Off Mode
- 33(Video) Unpack your Brother machine and install the toner cartridge
- 34How to identify your Operating System (OS).
- 35Size Error DX or Size Error 2-sided
- 36Clear paper jams.
- 37Change the printer driver settings (Windows/macOS)
- 38Cannot Detect
- 39What is the recommended paper?
- 40Set up your Brother machine on a wireless network.
- 41Set up a Brother machine and your mobile device on a wireless network
- 42(Video) Set up your Brother machine
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Cannot print after a Windows 10 update (June 2020)
- 45My Brother machine could not be found over the network when I installed drivers on my computer.
- 46Protect your Brother machine against unauthorised access over the network
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Print on envelopes, labels or thick paper from the Manual feed slot
- 49I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 50Manage Multiple Certificates