FAQs & Troubleshooting
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171 Results
- 12-sided Disabled
- 2Jam Rear
- 3Set up your Brother machine on a wireless network
- 4(Video) Load paper
- 5(Video) Replace Toner
- 6(Video) Connect the power cord
- 7Add your Brother machine with AirPrint (macOS)
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Jam Inside (With Video Instructions)
- 11Manual Feed
- 12Jam Tray (1)
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14Print both sides of paper or a booklet automatically
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16What is Brother iPrint&Scan?
- 17Turn the Toner Save Mode on or off.
- 18Wireless setup is requesting a WPS PIN to complete the setup
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20How to identify your Operating System (OS).
- 21I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 22Jam 2-sided
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24What is the recommended paper?
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27Load paper in the paper tray
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29Drum !
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31(Video) Unpack your Brother machine
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33Check the remaining ink or toner level (Linux)
- 34Change the printer driver settings (Windows/macOS)
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37(Video) Set up your Brother machine
- 38The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 39Can I print from or scan to Android™ Smartphone?
- 40The printer status is Offline or Paused.
- 41What kind of envelopes and labels are recommended for printing?
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43What is the BRAdmin Professional software used for?
- 44What driver package format is supported by my Linux distribution?
- 45Delete print jobs from the print queue.
- 46What is Toner Continue Mode?
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 48Toner Low or Prepare New Toner Cartridge
- 49Drum End Soon
- 50Image skewed