FAQs & Troubleshooting
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- 1(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2(Video) Load A4/Letter paper
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4(Video) Replace the Toner Cartridge
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Paper is Jammed inside the Machine
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11What is Brother iPrint&Scan?
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14Check the remaining ink or toner level (Linux)
- 15Drum !
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18(Video) Unpack your Brother machine and install the toner cartridge
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22What is the default password for my Brother machine?
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24(Video) Paper is Jammed in the Paper Tray
- 25Replace Drum
- 26Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 27(Video) Connect the cord
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29The machine prints unexpectedly or it prints garbage.
- 30What is Toner Continue Mode?
- 31The printer status is Offline or Paused.
- 32What driver package format is supported by my Linux distribution?
- 33After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 37Reset the Network Settings to the Factory Settings
- 38Reduce Toner Consumption
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41Create a Certificate Signing Request (CSR)
- 42Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 43Send an Email Securely Using SSL/TLS
- 44Manage Your Network Machine Securely Using Web Based Management
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 492-sided Disabled
- 50No Toner