FAQs & Troubleshooting
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123 Results
- 1To install the printer driver easily using a tool. (Linux)
- 2(Video) Load A4/Letter paper
- 3Replace Drum
- 4Manual Feed
- 5I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 6The printer status is Offline or Paused.
- 7(Video) Replace Toner
- 8(Video) Unpack your Brother machine and connect the power cord.
- 9(Video) Load an Envelope (Manual Feed Slot)
- 10How to identify your Operating System (OS).
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Print both sides of paper or a booklet automatically
- 13Toner Low or Prepare New Toner Cartridge
- 14Jam Inside (With Video Instructions)
- 15Jam Tray (1)
- 16(Video) Set up your Brother machine
- 17Jam 2-sided
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 19Turn the Toner Save Mode on or off.
- 20What is the recommended paper?
- 21What driver package format is supported by my Linux distribution?
- 22Load paper in the paper tray
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24The machine prints unexpectedly or it prints garbage.
- 25Jam Rear
- 26Image skewed
- 27Can I use AirPrint with my Brother machine?
- 28Change the printer driver settings (Windows/macOS)
- 29Drum !
- 30Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 31Can I use non-Brother or third party supplies with the Brother machine?
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 34Uninstall printer drivers (Linux)
- 35What is Toner Continue Mode?
- 36Can I print from or scan to Android™ Smartphone?
- 37I cannot print from my computer via USB.
- 38Clean the paper pick-up roller
- 39Envelope creases
- 40What do the LED indications mean?
- 41Adjust the Brother machine's Sleep Time setting
- 42The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 43Clean the drum unit
- 44Clean the corona wire
- 45Ghost
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47The downloaded driver's name is different from my machine's name. (Linux)
- 48I want to print using CUPS while keeping SELinux enabled. (Linux)
- 49(Video) Update the Driver or Firmware for your Brother machine
- 50I cannot save a file downloaded from the Brother support website (For Windows)