FAQs & Troubleshooting
- 102/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 212/13/2022How to identify your Operating System (OS).
- 306/23/2022Install the built-in drivers (For Windows 8 or later)
- 404/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 504/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 603/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 710/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 807/06/2020What driver package format is supported by my Linux distribution?
- 903/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 1011/10/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 1111/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 1205/15/2013When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 1303/16/2006The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 1409/23/2005How can I install the Web BRAdmin on Windows Server 2003?