FAQs & Troubleshooting
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186 Results
- 1The printer status is Offline or Paused.
- 2What is a Print Server?
- 3Uninstall printer drivers (Linux)
- 4Black spots appear all over the page. (poor fixing)
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6How to identify your Operating System (OS).
- 7In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 8What is a total paper input capacity of the HL-7000 series printers?
- 9The machine does not print anything.
- 10Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 11How do I install additional memory?
- 12Where do I find a Parallel or USB interface cable?
- 13Printouts are with gray background.
- 14Can I buy any MICR toner?
- 15When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 16How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 17How do I monitor the status of the printer?
- 18What emulation modes does this printer support?
- 19I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 20Can I print using the IPP protocol on Windows XP?
- 21What is the best printer driver to use-the PCL or BR-Script driver?
- 22Vertical black lines appear on the printout.
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 25How do I use the Quick Print Setup Utility?
- 26I see the message "SIZE MISMATCH" on the printer LCD. What does it mean?
- 27Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 28White lines appears down the page.
- 29I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 30My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 31I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 32I am unable to print from a client PC to a printer on a print server. (Linux)
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Can I print from or scan to Android™ Smartphone?
- 36I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 37I cannot print from my computer via network. (For Windows)
- 38What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 39What is 'Secure Printing' and how do I use it? (for Windows users)
- 40"MX" is displayed on the LCD. What does it mean?
- 41Can I print from a Citrix / Terminal Server environment?
- 42What is the print speed of the HL-7000 series printers?
- 43What kind of USB cable should I use?
- 44I see the message "PAPER JAM" on the printer LCD but I cannnot see any jammed paper. What should I do?
- 45Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 46What kind of paper can I use?
- 47I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 48What kind of memory can I use?
- 49The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 50Can I use non-Brother or third party supplies with the Brother machine?