FAQs & Troubleshooting
![]() |
Popular |
228 Results
- 1Print a Test Page.
- 2Replace Drum
- 3Replace Toner
- 4The print speed is slow.
- 5Jam Rear
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 8Replace Fuser
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12Jam Duplex
- 13Jam Inside
- 14Jam Tray 1 or Jam Tray 2
- 15Jam MP Tray
- 16Turn the Toner Save mode on or off
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 21Reduce printing noise.
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24Replace PF Kit xx
- 25Envelope creases
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Can I print on transparencies e.g. for overhead projectors?
- 29Discover the MAC address of the Brother network card
- 30Change the printer driver settings (Windows/macOS)
- 31Print Unable or Print Unable XX
- 32Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 33Out of Memory
- 34What kind of paper can I use?
- 35Wrinkles or creases
- 36What can happen if the wrong paper is used in your machine.
- 37I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39Add your Brother machine with AirPrint (macOS)
- 40The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 41Enable the Brother machine's network interface.
- 42What is Brother iPrint&Scan?
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 45I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48Cartridge Error
- 49Cover is Open
- 50Size mismatch