FAQs & Troubleshooting
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184 Results
- 1Replace Laser
- 2Can I print from or scan to Android™ Smartphone?
- 3I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 6Disable the APIPA protocol.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 9What can happen if the wrong paper is used in your machine.
- 10Replace Toner
- 11Discover the MAC address of the Brother network card
- 12What do the LED indications mean?
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 16Jam Rear
- 17Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18Reduce printing noise.
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 21Print the Network Configuration List.
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27The printer status is Offline or Paused.
- 28Is my Brother machine compatible with Windows Vista?
- 29Manual Feed
- 30Curled
- 31How can I change the printer settings?
- 32Jam Inside
- 33Jam MP Tray
- 34Turn the Toner Save mode on or off
- 35Print a Printer Settings page.
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 38Use the Universal Printer Driver for PCL
- 39Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 40Fuser Error or Self-Diagnostic
- 41Drum Stop
- 42Size Error DX
- 43Smudges on printed pages (Poor fixing)
- 44Drum Error (Drum!)
- 45Reset the print server to the default factory settings.
- 46Cancel print jobs using the machine's control panel.
- 47Install additional memory.
- 48Windows 10 Support Information
- 49Printing/ Scanning with a mobile device
- 50I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
