FAQs & Troubleshooting
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181 Results
- 1Use the Universal Printer Driver for PCL
- 2What is Brother iPrint&Scan?
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Can I print from or scan to Android™ Smartphone?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8How do I use the "Booklet Printing" feature?
- 9Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 11Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 12Can I use AirPrint with my Brother machine?
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14The printer status is Offline or Paused.
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 17Print a web page from iPrint&Scan when using an Android™ mobile device.
- 18Can I print from DOS applications?
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23How to identify your Operating System (OS).
- 24Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 25Change the printer driver settings (Windows/macOS)
- 26Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 27What is a "Generic PCL Driver"?
- 28Printouts (envelopes) have creases.
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30The printed letters are slanted, positioned incorrectly.
- 31What driver package format is supported by my Linux distribution?
- 32I cannot install the driver when using the Driver Install Tool. (Linux)
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 38Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 39What kind of memory can I use?
- 40What can happen if the wrong paper is used in your machine.
- 41What are the expected yields of the consumables?
- 42What is the printable area per page?
- 43The driver installation finished successfully but I cannot print. (Linux)
- 44White lines or bands or ribbing across the page.
- 45I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 46Cannot print after a Windows 10 update (June 2020)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 49I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 50"Offline" appears on the Status Monitor.