FAQs & Troubleshooting
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135 Results
- 1How do I print a Test page?
- 2Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 3Replace the drum unit.
- 4How do I install additional memory?
- 5Printouts (envelopes) have creases.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 8The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 9How to identify your Operating System (OS).
- 10Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 11How do I clear Jam Rear/ Duplex?
- 12What do the LED indications mean?
- 13Replace the toner cartridge
- 14Can I use AirPrint with my Brother machine?
- 15I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 16Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 17What is the printable area per page?
- 18"Offline" appears on the Status Monitor.
- 19Print a Printer Settings page.
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21What driver package format is supported by my Linux distribution?
- 22My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 23I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 24Pre-Required Procedures (Linux)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Delete print jobs from the print queue.
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 30Can I print from or scan to Android™ Smartphone?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 33The printer status is Offline or Paused.
- 34The paper is skewed when it's printed.
- 35My Brother machine misfeeds paper.
- 36How can I change the printer settings?
- 37How can I clean the corona wire of the drum unit?
- 38Print on labels and envelopes from the MP tray.
- 39The printed letters are slanted, positioned incorrectly.
- 40Vertical black lines appear on the printout.
- 41What is the difference between the toner cartridge and the drum unit?
- 42How do I clean the paper pick-up roller?
- 43Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 44How can I clean the inside of the printer?
- 45How do I clear paper jams?
- 46Cannot print after a Windows 10 update (June 2020)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48Large characters are printed incorrectly. (Linux)
- 49Open the Status Monitor
- 50Open the Control Panel (For Windows)