FAQs & Troubleshooting
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169 Results
- 1What is Brother iPrint&Scan?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Install the built-in drivers (For Windows 8 and Windows 10)
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Can I print from or scan to Android™ Smartphone?
- 7The printer status is Offline or Paused.
- 8Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11How to identify your Operating System (OS).
- 12The printer prints unexpectedly or it prints garbage.
- 13What are the expected yields of the consumables?
- 14What is the printable area per page?
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 18The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 19Cannot print after a Windows 10 update (June 2020)
- 20Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 21Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 22Printouts have a curl or wave.
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24Can I print from DOS applications?
- 25What is the recommended paper?
- 26My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 27The printed letters are slanted, positioned incorrectly.
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 31I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 32I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 33Print a Printer Settings page.
- 34What driver package format is supported by my Linux distribution?
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 40The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 42Printouts (envelopes) have creases.
- 43Use the Universal Printer Driver for PCL
- 44Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 45Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 46I cannot print from my computer via USB.
- 47The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 48What kind of paper can I use?
- 49What kind of memory can I use?
- 50Printouts have wrinkles or creases.