FAQs & Troubleshooting
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172 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2When trying to print from Mac OS® X the print queue is stopped.
- 3"MP tray" is displayed on the LCD. What does it mean?
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 6How do I perform a factory reset?
- 7Does NC-2200w work with Windows Vista?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Print on both sides of the paper.
- 10Delete print jobs from the print queue.
- 11The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 12What kind of paper can I use?
- 13What driver package format is supported by my Linux distribution?
- 14Printouts have a curl or wave.
- 15What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 16I want to change the paper tray and paper size settings. How do I change these things?
- 17How do I print on transparencies?
- 18Functions supported in the Windows 7 built-in drivers
- 19Using the PING command to troubleshoot problems.
- 20What is the printable area per page?
- 21How do I change the print server password?
- 22What is Status Monitor and how can I turn it on?
- 23What can happen if the wrong paper is used in your machine.
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 26I cannot print from Mac OS X.
- 27I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 28I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 29What is UPnP and SSDP?
- 30Printouts (envelopes) have creases.
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32Change the printer driver settings (Windows/macOS)
- 33The printer status is Offline or Paused.
- 34I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 35I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 36When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 37How do I factory reset the print server?
- 38I am unable to print from a client PC to a printer on a print server. (Linux)
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 41Can I print from or scan to Android™ Smartphone?
- 42Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 43What kind of USB cable can I use?
- 44I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 45The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 46What is a "Generic PCL Driver"?
- 47What kind of memory can I use?
- 48Printouts have wrinkles or creases.
- 49Can I print using the IPP protocol on Windows XP?
- 50How do I print a Test page?