FAQs & Troubleshooting
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219 Results
- 1How do I replace the Waste toner box?
- 2How do I clear the message "Print Unable 32" from the LCD display?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4What kind of paper can I use?
- 5"JAM DUPLEX" error appears on the LCD. What should I do?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Delete print jobs from the print queue.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Adjust color settings by using the custom setting in the printer driver
- 12Print a web page from iPrint&Scan when using an Android™ mobile device.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Can I print from or scan to Android™ Smartphone?
- 15I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16Cannot print after a Windows 10 update (June 2020)
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18What is Brother iPrint&Scan?
- 19Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20How to identify your Operating System (OS).
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 22The printer prints unexpectedly or it prints garbage.
- 23"JAM INSIDE" error appears on the LCD. What should I do?
- 24"JAM MP TRAY" error appears on the LCD. What should I do?
- 25My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 26How do I print a Test page?
- 27How do I replace the Waste toner box?
- 28What driver package format is supported by my Linux distribution?
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 36Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 37How do I repack the printer?
- 38"JAM REAR" error appears on the LCD. What should I do?
- 39Replace the drum unit.
- 40What can happen if the wrong paper is used in your machine.
- 41How do I install additional memory?
- 42Use the Network Connection Repair Tool (Windows)
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48Can I use AirPrint with my Brother machine?
- 49I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 50The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)