FAQs & Troubleshooting
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219 Results
- 1How do I replace the Waste toner box?
- 2How do I clear the message "Print Unable 32" from the LCD display?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7How do I replace the Waste toner box?
- 8What kind of paper can I use?
- 9What is Brother iPrint&Scan?
- 10Can I print on transparencies e.g. for overhead projectors?
- 11What can happen if the wrong paper is used in your machine.
- 12How do I install the Optional Tray Unit?
- 13How do I install additional memory?
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 20I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 21The color of printouts are not what I expected.
- 22I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 23"JAM DUPLEX" error appears on the LCD. What should I do?
- 24"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 25What kind of memory can I use?
- 26What are the expected yields of the consumables?
- 27I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 28Enable the Brother machine's network interface.
- 29How to identify your Operating System (OS).
- 30What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 31Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 32How do I repack the printer?
- 33Can I use non-Brother or third party supplies with the Brother machine?
- 34Adjust color settings by using the custom setting in the printer driver
- 35The printer status is Offline or Paused.
- 36Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 40Can I use AirPrint with my Brother machine?
- 41Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 42I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 43The printer prints unexpectedly or it prints garbage.
- 44How do I replace the Belt Unit?
- 45"JAM REAR" error appears on the LCD. What should I do?
- 46"JAM MP TRAY" error appears on the LCD. What should I do?
- 47How can I clean the corona wire of the drum unit?
- 48Replace the drum unit.
- 49What is the BRAdmin Professional software used for?
- 50What is the recommended paper?