FAQs & Troubleshooting
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199 Results
- 1The error message "Print Unable 72" appears on the LCD. What should I do?
- 2How do I replace the Belt Unit?
- 3Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 6Adjust color settings by using the custom setting in the printer driver
- 7How do I install the Optional Tray Unit?
- 8How do I install additional memory?
- 9What is Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 15When I print directly from the USB flash drive only an error page prints. What can I do?
- 16What kind of paper can I use?
- 17Printouts have wrinkles.
- 18Check the firmware version.
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 22Can I print from or scan to Android™ Smartphone?
- 23Change the printer driver settings (Windows/macOS)
- 24How do I clear the message "Print Unable 32" from the LCD display?
- 25The color of printouts are not what I expected.
- 26The printer prints unexpectedly or it prints garbage.
- 27How do I replace the Waste toner box?
- 28"JAM REAR" error appears on the LCD. What should I do?
- 29"JAM INSIDE" error appears on the LCD. What should I do?
- 30Replace the drum unit.
- 31What is the BRAdmin Professional software used for?
- 32Print a Printer Settings page
- 33What driver package format is supported by my Linux distribution?
- 34I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 35The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 36Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 37Can I print on transparencies e.g. for overhead projectors?
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 40Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 41Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 42Can I use AirPrint with my Brother machine?
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46Windows 7 Support Information
- 47I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 48The print speed is very slow when I use XML Paper Specification Printer Driver.
- 49Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 50When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?