FAQs & Troubleshooting
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156 Results
- 1How do I load A5 paper?
- 2How can I print on transparency sheets?
- 3Print on custom-size (Long) paper.
- 4I was using A5 size paper, but no I want to change it to another size. How should I do?
- 5What are the difference between PCL Driver and PS(PostScript) Driver?
- 6The printer stopped receiving data halfway through the print job. What should I do?
- 7"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Change color mode settings within the driver.
- 10The paper is creased.
- 11I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 12How can I print envelopes?
- 13Selecting the best possible print quality from a Windows PC
- 14How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Delete print jobs from the print queue.
- 17How to identify your Operating System (OS).
- 18Change the printer driver settings (Windows/macOS)
- 19Printing Watermarks from a Windows PC
- 20What are the unsuitable types of paper to use on this printer?
- 21The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 22For Automatic or Manual 2-sided(Duplex) Printing, what kind of paper can I use?
- 23What can happen if the wrong paper is used in your machine.
- 24Can I print using the IPP protocol on Windows 95/98/Me systems?
- 25What kind of consumables or options does this printer use?
- 26What is the printable area per page?
- 27How do I install additional memory?
- 28Cannot print after a Windows 10 update (June 2020)
- 29Functions supported in the Windows 7 built-in drivers
- 30I cannot print from a Macintosh® PC.
- 31What do LCD messages on Display (Error Messages) mean?
- 32I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 33How do I clean the Density Sensor?
- 34The printer stopped receiving data half way through the print job. What should I do?
- 35What are the suitable types of paper for this printer?
- 36Replace the toner cartridge.
- 37I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 38Windows 10 Support Information
- 39I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 40I cannot print from my computer via network. (For Windows)
- 41Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 42The machine does not print anything.
- 43Print on both sides of the paper.
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 46Can I print from or scan to Android™ Smartphone?
- 47Can I print from and scan to iPhone, iPod touch and iPad?
- 48I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 49Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 50Windows 7 Support Information