FAQs & Troubleshooting
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167 Results
- 1How do I replace the fuser unit?
- 2What are the difference between PCL Driver and BR-Script driver?
- 3What is Windows ICM profiles?
- 4When trying to print from Mac OS® X the print queue is stopped.
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6What driver package format is supported by my Linux distribution?
- 7Printing Watermarks from a Windows PC
- 8How to use the Network Printer Driver Wizard Software
- 9The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 10What kind of paper should I avoid?
- 11Can I print from DOS applications?
- 12The driver installation finished successfully but I cannot print. (Linux)
- 13I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 14The paper is skewed when it's printed.
- 15Change color mode from a Windows® PC
- 16I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 17The machine does not print anything.
- 18"JAM D" or "JAM E2" error appears on the LCD. What should I do?
- 19"JAM A1" / "JAM A2" / "JAM A3" error appears on the LCD. What should I do?
- 20I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 21How to use the Driver Deployment Wizard software
- 22I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 23Large characters are printed incorrectly. (Linux)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Delete print jobs from the print queue.
- 26How to identify your Operating System (OS).
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28Printing on transparancies using the BR-Script driver from a Macintosh® computer
- 29How do I change the color mode from a Windows PC?
- 30What kind of envelopes should I avoid?
- 31I cannot print from Mac OS X.
- 32"JAM E1/E2" error appears on the LCD. What should I do? (For users who installed the DX-3400 DUPLEX UNIT)
- 33What is the optional Compact Flash Card used for and how do I install it?
- 34I want to recalibrate the colors on my printer, how do I do this?
- 35The printer does not load paper.
- 36How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 37How do I replace the transfer roller?
- 38I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 39Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 40The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 43When printing with monochrome laser printer, the print position shifts. (Linux)
- 44I want to print using CUPS while keeping SELinux enabled. (Linux)
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46Can I print from or scan to Android™ Smartphone?
- 47Change the printer driver settings (Windows/macOS)
- 48I cannot print from my computer via network. (For Macintosh)
- 49Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 50Printing on transparancies from a Windows® computer
