FAQs & Troubleshooting
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261 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7I get a TS error when trying to print on a wireless network.
- 8Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Load paper in the paper tray
- 11What is Brother iPrint&Scan?
- 12Curled or wavy
- 13Can I print from or scan to Android™ Smartphone?
- 14Replace Belt
- 15Replace Drum
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21The color of your printouts is not what you expected
- 22What driver package format is supported by my Linux distribution?
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24The printer status is Offline or Paused.
- 25Replace WT (waste toner) Box
- 26Jam 2-sided
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Adjust the copy density and contrast
- 29Jam Tray 1 or Jam Tray
- 30Replace Fuser
- 31What is Brother Web Connect?
- 32Colors are light or faint on the whole page.
- 33What is the recommended paper?
- 34Replace PF Kit xx
- 35I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37Wrinkle
- 38White streaks or bands down the page
- 39Add your Brother machine with AirPrint (macOS)
- 40I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 41Size mismatch
- 42Smudges on printed pages (Poor fixing)
- 43Colored lines across the page
- 44Print on envelopes, labels or thick paper from the Manual feed slot
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46Adjust color settings by using the custom setting in the printer driver
- 47Jam Inside
- 48Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 49Scan from the Brother iPrint&Scan application using Windows Phone.
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?