FAQs & Troubleshooting
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263 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3What is Brother iPrint&Scan?
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6The printer status is Offline or Paused.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Can I print from or scan to Android™ Smartphone?
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13Adjust color settings by using the custom setting in the printer driver
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Replace PF Kit xx
- 17The color of your printouts is not what you expected
- 18Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 19Jam Manual Feed
- 20When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 21Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 22Replace Belt
- 23Jam Inside
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Jam Rear
- 26Replace WT (waste toner) Box
- 27Load paper in the paper tray
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30Jam Tray 1 or Jam Tray
- 31Jam 2-sided
- 32What driver package format is supported by my Linux distribution?
- 33When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 34Curled or wavy
- 35Replace Drum
- 36I cannot print using my Brother machine on a wireless network (Windows)
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 40Print both sides of paper or a booklet automatically
- 41I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 42Small Paper
- 43Belt End Soon
- 44Wrinkle
- 45Short Paper
- 46Drum Stop
- 47No Waste Toner
- 48I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 49Cartridge Error
- 50Carry out calibration to improve the color density