FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Add your Brother machine with AirPrint (macOS)
- 3Replace Belt unit
- 4Jam Inside
- 5Replace Drum
- 6Replace WT (waste toner) Box
- 7Adjust color settings by using the custom setting in the printer driver
- 8Wireless setup is requesting a WPS PIN to complete the setup
- 9Drum Error (Drum!)
- 10Replace Fuser
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12Calibrate or Calibration Failed or Calibration.
- 13The printer status is Offline or Paused.
- 14Jam 2-sided
- 15Replace Toner
- 16Set up your Brother machine on a wireless network.
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Log Access Error
- 19How to identify your Operating System (OS).
- 20Print both sides of paper or a booklet automatically
- 21Cover is Open
- 22Discover the MAC address of the Brother network card
- 23Change the printer driver settings (Windows/macOS)
- 24The color of your printouts is not what you expected
- 25Out of Memory
- 26Reset the print server to the default factory settings.
- 27What is the recommended paper?
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29Replace PF Kit xx
- 30Jam Rear
- 31Jam Tray 1
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33Delete print jobs from the print queue.
- 34What is Brother iPrint&Scan?
- 35Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 36I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38No Tray
- 39Toner Error
- 40No Belt Unit
- 41No Waste Toner
- 42Carry out calibration to improve the color density
- 43Toner Low
- 44Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 45Clean the corona wire (video instructions available)
- 46Colored streaks or bands down the page
- 47Clean the drum unit
- 48I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 49Cannot print after a Windows 10 update (June 2020)
- 50Possible solutions for print quality issues