FAQs & Troubleshooting
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166 Results
- 1Load paper in the paper tray
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3Replace Drum
- 4My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 5Adjust color settings by using the custom setting in the printer driver
- 6Can I print from iPhone, iPod touch and iPad?
- 7Curled or wavy
- 8Envelope creases
- 9Cover is Open
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11How to identify your Operating System (OS).
- 12Wrinkle
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Replace WT (waste toner) Box
- 15What is Brother iPrint&Scan?
- 16Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 17Replace Belt unit
- 18Replace Toner
- 19Replace PF Kit xx
- 20Carry out calibration to improve the color density
- 21Jam Tray 1
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25Can I print from Android™ Smartphone?
- 26No Paper
- 27The color of your printouts is not what you expected
- 28Jam 2-sided
- 29The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Toner Low
- 33What driver package format is supported by my Linux distribution?
- 34Protect your Brother machine against unauthorised access over the network
- 35Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39Change the printer driver settings (Windows/macOS)
- 40The printer status is Offline or Paused.
- 41Jam Inside
- 42The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 43How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 44Print both sides of paper or a booklet automatically
- 45Jam Rear
- 46Replace Fuser
- 47Turn the Toner Save Mode on or off.
- 48Delete print jobs from the print queue.
- 49Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50What is AirPrint?