FAQs & Troubleshooting
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174 Results
- 1Can I print from iPhone, iPod touch and iPad?
- 2Replace WT (waste toner) Box
- 3Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 4My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 5The printer status is Offline or Paused.
- 6Load paper in the paper tray
- 7Replace Toner
- 8The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 9What is Brother iPrint&Scan?
- 10Adjust color settings by using the custom setting in the printer driver
- 11Jam Inside
- 12Replace Drum
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Jam Rear
- 15Turn the Toner Save Mode on or off.
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Drum Error (Drum!)
- 18Small Paper
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20What is AirPrint?
- 21Replace PF Kit xx
- 22The color of your printouts is not what you expected
- 23Jam Manual Feed
- 24Jam Tray 1
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27Can I use non-Brother or third party supplies with the Brother machine?
- 28Replace Fuser
- 29Set up your Brother machine on a wireless network.
- 30Delete print jobs from the print queue.
- 31Carry out calibration to improve the color density
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 34I cannot print using my Brother machine on a wireless network (Mac)
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36Can I print from Android™ Smartphone?
- 37I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 38Toner Low
- 39Add your Brother machine with AirPrint (macOS)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44Envelope creases
- 45Wrinkle
- 46What can happen if the wrong paper is used in your machine.
- 47Print on envelopes, labels or thick paper from the Manual feed slot
- 48Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50Protect your Brother machine against unauthorised access over the network