FAQs & Troubleshooting
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209 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2Important points you need to confirm before configuring your Brother machine for a wireless network.
- 3Print on plain paper or bond paper from the Manual feed slot
- 4WT Box End Soon
- 5What is Brother iPrint&Scan?
- 6I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 7Envelope creases
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9The printer status is Offline or Paused.
- 10Drums End Soon/ Drum End Soon(X)
- 11Jam Inside
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14Jam Rear
- 15Reset the network settings to the factory default
- 16Turn the Toner Save Mode on or off.
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 19The printer prints unexpectedly or it prints garbage data.
- 20When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 21What is the recommended paper?
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Can I print from or scan to Android™ Smartphone?
- 24What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26No Belt Unit
- 27Belt End Soon
- 28I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 29When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 30Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 31The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 32Protect your Brother machine against unauthorised access over the network
- 33Adjust color settings by using the custom setting in the printer driver
- 34No Waste Toner
- 35No Paper
- 36Create the file for direct printing
- 37What kind of paper can I use?
- 38Jam Tray 1
- 39Curled or wavy
- 40What can happen if the wrong paper is used in your machine.
- 41Disable the APIPA protocol
- 42Install extra memory
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Can I use AirPrint with my Brother machine?
- 46How to identify your Operating System (OS).
- 47Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 48I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 49Replace WT (waste toner) Box
- 50What is the printable area per page?