FAQs & Troubleshooting
 |
Popular |
210 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2What is Brother iPrint&Scan?
- 3Replace WT (waste toner) Box
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Important points you need to confirm before configuring your Brother machine for a wireless network.
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 10Reset the network settings to the factory default
- 11Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 12Can I print from or scan to Android™ Smartphone?
- 13Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 15When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Change the printer driver settings (Windows/macOS)
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 20WT Box End Soon
- 21Disable the APIPA protocol
- 22Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 23Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 24Adjust color settings by using the custom setting in the printer driver
- 25The printer status is Offline or Paused.
- 26White spots or hollow print
- 27Delete print jobs from the print queue.
- 28When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 29Curled or wavy
- 30I get a TS error when trying to print on a wireless network.
- 31Verify the Brother machine connected to the Wireless Network (For Windows)
- 32Print on plain paper or bond paper from the Manual feed slot
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 38Discover the MAC address of the Brother network card
- 39Belt End Soon
- 40The color of your printouts is not what you expected
- 41Jam Rear
- 42Jam Inside
- 43Replace Drum
- 44What is the recommended paper?
- 45Clean the drum unit
- 46What is APIPA?
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48Cannot print after a Windows 10 update (June 2020)
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
