FAQs & Troubleshooting
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169 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Reprint the last print job
- 4Print on plain paper or bond paper from the Manual feed slot
- 5Create or view a XML Paper Specification document
- 6What driver package format is supported by my Linux distribution?
- 7Turn the Toner Save Mode on or off.
- 8Jam Tray 1
- 9Adjust color settings by using the custom setting in the printer driver
- 10The printer status is Offline or Paused.
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Jam Rear
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14Change the printer driver settings (Windows/macOS)
- 15Install extra memory
- 16Print on envelopes, labels or thick paper from the Manual feed slot
- 17I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 18Jam Inside
- 19Envelope creases
- 20Clear paper jams
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Protect your Brother machine against unauthorised access over the network
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25What kind of paper can I use?
- 26What kind of memory can I use?
- 27My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 28No Belt Unit
- 29WT Box End Soon
- 30No Paper
- 31Drums End Soon/ Drum End Soon(X)
- 32I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 33Cannot print after a Windows 10 update (June 2020)
- 34I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 35The printer prints unexpectedly or it prints garbage data.
- 36What is the recommended paper?
- 37Check the IP addresses of your PC and the Brother machine
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Can I print on transparencies e.g. for overhead projectors?
- 40Can I use AirPrint with my Brother machine?
- 41How to identify your Operating System (OS).
- 42Can I print from or scan to Android™ Smartphone?
- 43Carry out calibration to improve the color density
- 44Can I print from DOS applications? What printer driver emulation can be used?
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Can I print from and scan to iPhone, iPod touch and iPad?