FAQs & Troubleshooting
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162 Results
- 1Print a Test page
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Print on plain paper or bond paper from the Manual feed slot
- 4I'm having a problem with the print quality. How can I resolve it?
- 5Jam Tray 1
- 6Turn the Toner Save Mode on or off.
- 7What kind of memory can I use?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Adjust color settings by using the custom setting in the printer driver
- 10The printer status is Offline or Paused.
- 11The printer prints unexpectedly or it prints garbage data.
- 12Jam Inside
- 13Can I print from or scan to Android™ Smartphone?
- 14The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 15I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 16What can happen if the wrong paper is used in your machine.
- 17Install extra memory
- 18Clean the LED head
- 19What is the recommended paper?
- 20Protect your Brother machine against unauthorised access over the network
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22How to identify your Operating System (OS).
- 23Change the printer driver settings (Windows/macOS)
- 24Jam Rear
- 25Replace WT (waste toner) Box
- 26Delete print jobs from the print queue.
- 27The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 28The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 29Print a Printer Settings page
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 34What kind of paper can I use?
- 35My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 36Print on envelopes, labels or thick paper from the Manual feed slot
- 37Change the length of time the machine will wait until it goes into Sleep Mode
- 38Belt End Soon
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 40I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 41When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 42Drum Error (Drum!)
- 43I cannot print from my computer via USB.
- 44I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 45Verify the Brother machine connected to the Wired Network (For Windows)
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47No Waste Toner
- 48Carry out calibration to improve the color density
- 49The color of printouts are not what I expected.
- 50Clean the drum unit