The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

Dirt appears on the back of paper.

The color of printouts are not what I expected.

Printouts have toner specks.

White streaks or bands appears down the page.

Lines appears across the page.

The image is ghosted.

Color around the edge of printing is incorrect.

Vertical black lines or streaks appear on the printout.

Nothing is printed on the page or some colors are missing.

When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?

Uneven density appears periodically in the horizontal direction.

Printouts have wrinkles or creases.

Ink smears when rubbed.

Shade appears on the transparency.

The printer prints unexpectedly or it prints incorrect characters.

White lines or bands or ribbing appear across the page.

Printouts are faint.

White spots appear.

Dirty spots are printed.

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?