FAQs & Troubleshooting
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149 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The printer status is Offline or Paused.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10How do I factory reset the print server?
- 11How to identify your Operating System (OS).
- 12Change the printer driver settings (Windows/macOS)
- 13The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 14White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16Can I print from DOS applications?
- 17What are the expected yields of the consumables?
- 18How do I disable the APIPA protocol?
- 19Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 20Install the built-in drivers (For Windows 8 and Windows 10)
- 21Replace the drum unit.
- 22What driver package format is supported by my Linux distribution?
- 23Delete print jobs from the print queue.
- 24Can I print from or scan to Android™ Smartphone?
- 25What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 26Printouts are with gray background.
- 27What can happen if the wrong paper is used in your machine.
- 28What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 29Can I print using the IPP protocol on Windows XP?
- 30When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 31What is the printable area per page?
- 32What is the BRAdmin Professional software used for?
- 33The downloaded driver's name is different from my machine's name. (Linux)
- 34To install the printer driver easily using a tool. (Linux)
- 35Pre-Required Procedures (Linux)
- 36The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 37I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 38Does NC-2200w work with Windows Vista?
- 39The printer does not feed paper from the manual feed slot.
- 40The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 41Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 42Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 43White lines appear across the page.
- 44How can I clean the corona wire of the drum unit?
- 45Replace the toner cartridge
- 46How do I print envelopes from the manual feed slot in Windows® applications?
- 47I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 48Cannot print after a Windows 10 update (June 2020)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)