FAQs & Troubleshooting
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132 Results
- 108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 206/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 306/01/2023Delete print jobs from the print queue.
- 405/16/2023I cannot print from my computer via USB.
- 503/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 603/27/2023Change the printer driver settings (Windows/macOS)
- 703/27/2023The printer status is Offline or Paused.
- 802/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 912/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1012/13/2022How to identify your Operating System (OS).
- 1111/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1211/07/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1310/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1408/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 1508/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1607/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 1707/11/2022Replace the drum unit.
- 1805/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 1904/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2004/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2103/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2203/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2311/10/2021Open the Control Panel (For Windows)
- 2410/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2509/30/2021Uninstall the printer drivers (For Windows)
- 2607/16/2020Cannot print after a Windows 10 update (June 2020)
- 2707/06/2020What driver package format is supported by my Linux distribution?
- 2806/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2912/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3012/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3111/27/2019Print command (LPR) (Linux)
- 3211/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3311/15/2019Print command (cupswrapper) (Linux)
- 3410/29/2019Pre-Required Procedures (Linux)
- 3510/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3610/29/2019Large characters are printed incorrectly. (Linux)
- 3710/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 3810/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 3910/23/2019To install the printer driver easily using a tool. (Linux)
- 4006/14/2019Windows 10 Support Information
- 4106/12/2019Uninstall printer drivers (Linux)
- 4203/27/2019Check the firmware version.
- 4301/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 4401/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 4501/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 4601/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 4701/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4801/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4901/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 5012/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?