FAQs & Troubleshooting
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131 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 3The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7The printed letters are slanted, positioned incorrectly.
- 8The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Delete print jobs from the print queue.
- 12Change the printer driver settings (Windows/macOS)
- 13How can I change the printer settings?
- 14Cannot print after a Windows 10 update (June 2020)
- 15Install the built-in drivers (For Windows 8 and Windows 10)
- 16Does NC-2200w work with Windows Vista?
- 17What driver package format is supported by my Linux distribution?
- 18The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 19When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 20When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 21Printouts have wrinkles or creases.
- 22I cannot print from my computer via USB.
- 23The printer status is Offline or Paused.
- 24Printouts have a curl or wave.
- 25How to identify your Operating System (OS).
- 26I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 27Replace the drum unit.
- 28What can happen if the wrong paper is used in your machine.
- 29What is the printable area per page?
- 30Large characters are printed incorrectly. (Linux)
- 31The printer prints unexpectedly or it prints garbage.
- 32What kind of paper can I use?
- 33What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 34When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 35What is the recommended paper?
- 36Replace the toner cartridge
- 37My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 38When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 39I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 42Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 43What are the expected yields of the consumables?
- 44How can I activate/deactivate the Toner Save Mode?
- 45Print command (LPR) (Linux)
- 46How can I print the pages in reverse page order in Windows?
- 47The printer does not feed paper from the manual feed slot.
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49Printouts have toner specks.
- 50White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.