FAQs & Troubleshooting
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200 Results
- 1Print on both sides of the paper(2-sided/Duplex Printing).
- 2What kind of envelopes should I avoid?
- 3When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 4I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 5Functions supported in the Windows 7 built-in drivers
- 6I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Delete print jobs from the print queue.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10How do I install the Optional Network Board?(Nc-4100h)
- 11The machine does not print anything.
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13The paper is skewed when it's printed.
- 14What kind of labels and transparencies can I use?
- 15How do I check the driver version in Windows® (PCL Printer Driver)?
- 16Where do I find a Parallel or USB interface cable?
- 17JAM REAR
- 18What is a "Generic PCL Driver"?
- 19I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 20I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22Use the "Booklet Printing" feature.
- 23Can I print using the IPP protocol on Windows XP?
- 24When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 25The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 26I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 27To install the printer driver easily using a tool. (Linux)
- 28Uninstall printer drivers (Linux)
- 29I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 30What is Optional Font Package (BS-3000)?
- 31What do LCD messages on Display of a control panel mean?
- 32What kind of Resident Fonts does the Printer have?
- 33When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 34How do I print a Test page?
- 35Printouts are faint.
- 36What driver package format is supported by my Linux distribution?
- 37Cannot print after a Windows 10 update (June 2020)
- 38The downloaded driver's name is different from my machine's name. (Linux)
- 39I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 40Large characters are printed incorrectly. (Linux)
- 41The driver installation finished successfully but I cannot print. (Linux)
- 42Print command (LPR) (Linux)
- 43Print command (cupswrapper) (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45I want to print using CUPS while keeping SELinux enabled. (Linux)
- 46How to identify your Operating System (OS).
- 47I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 48The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 49What is the Network Shared printing?
- 50Can I print from or scan to Android™ Smartphone?