FAQs & Troubleshooting
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198 Results
- 1I cannot print from the MP Tray. Why?
- 2How do I install the Lower Tray Unit? (LT-500)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 6What kind of paper can I use?
- 7The machine does not print anything.
- 8How to identify your Operating System (OS).
- 9The printer status is Offline or Paused.
- 10JAM INSIDE
- 11What is the printable area per page?
- 12I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 13What kind of paper should I avoid?
- 14What is the protocol specification of the NC-4100h Type 2 print server?
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17JAM DUPLEX
- 18PAPER JAM
- 19What is a "Generic PCL Driver"?
- 20JAM TRAY 1
- 21Printouts have a curl or wave.
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 23How do I install additional memory? (DIMM)
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 26Functions supported in the Windows 7 built-in drivers
- 27The paper is skewed when it's printed.
- 28How do I install the Optional Network Board?(Nc-4100h)
- 29What is Status Monitor and how can I turn it on/off?
- 30The printer prints unexpectedly or it prints garbage.
- 31I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 32What kind of memory can I use?
- 33When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 36Printouts have wrinkles or creases.
- 37I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 38Can I print using the IPP protocol on Windows XP?
- 39What kind of envelopes should I avoid?
- 40JAM REAR
- 41The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 42JAM TRAY 2
- 43JAM MP TRAY
- 44When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46Cannot print after a Windows 10 update (June 2020)
- 47Pre-Required Procedures (Linux)
- 48Delete print jobs from the print queue.
- 49Can I print from and scan to iPhone, iPod touch and iPad?
- 50Change the printer driver settings (Windows/macOS)