FAQs & Troubleshooting
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198 Results
- 1How do I install the Lower Tray Unit? (LT-500)
- 2I cannot print from the MP Tray. Why?
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 6What is a "Generic PCL Driver"?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9JAM REAR
- 10I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 11The machine does not print anything.
- 12Printouts have wrinkles or creases.
- 13What can happen if the wrong paper is used in your machine.
- 14What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 15Can I print using the IPP protocol on Windows XP?
- 16What is the recommended paper?
- 17How to identify your Operating System (OS).
- 18I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 19Functions supported in the Windows 7 built-in drivers
- 20What kind of envelopes should I avoid?
- 21How do I install the Optional Network Board?(Nc-4100h)
- 22What is Status Monitor and how can I turn it on/off?
- 23I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 24I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 25When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 26Print on both sides of the paper(2-sided/Duplex Printing).
- 27My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 28The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 29The printer status is Offline or Paused.
- 30The paper is skewed when it's printed.
- 31What kind of labels and transparencies can I use?
- 32JAM INSIDE
- 33How do I install additional memory? (DIMM)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 37What is the protocol specification of the NC-4100h Type 2 print server?
- 38The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 39The printer prints unexpectedly or it prints garbage.
- 40Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 41Uninstall the drivers. (Mac OS X 10.5)
- 42What kind of paper can I use?
- 43What is the printable area per page?
- 44What is the BRAdmin Professional software used for?
- 45Large characters are printed incorrectly. (Linux)
- 46Open the Control Panel (For Windows)
- 47I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 48I cannot print from my computer via network. (For Macintosh)
- 49What is Optional Font Package (BS-3000)?
- 50What kind of Control Panel Setting Menu available and what do they mean?