FAQs & Troubleshooting
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171 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 3The printer status is Offline or Paused.
- 4How do I perform a factory reset?
- 5The machine does not print anything.
- 6Can I use non-Brother or third party supplies with the Brother machine?
- 7Does NC-2200w work with Windows Vista?
- 8The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 9Printouts have a curl or wave.
- 10Change the printer driver settings (Windows/macOS)
- 11Functions supported in the Windows 7 built-in drivers
- 12What kind of paper should I avoid?
- 13How can I change the IP address?
- 14What kind of paper can I use?
- 15What is the BRAdmin Professional software used for?
- 16My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 17Output sheets are completely black.
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 21I cannot print from Mac OS X.
- 22How can I change the IP address using the ARP and PING commands?
- 23What kind of memory can I use?
- 24Printouts have wrinkles or creases.
- 25Can I print from DOS applications?
- 26How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 27Printouts are faint.
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29How to identify your Operating System (OS).
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 32What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 33I updated the Web BRAdmin and cannot enable the logging function.
- 34What is the BROWNIE software?
- 35What kind of labels and transparencies can I use?
- 36What kind of USB cable should I use?
- 37The printer prints unexpectedly or it prints garbage.
- 38What is a "Generic PCL Driver"?
- 39I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 40What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 41I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 42White spots appear in areas of dense black printing.
- 43Vertical black lines appear on the printout.
- 44All print jobs are aborted and nothing is printed. (Linux)
- 45I am unable to print from a client PC to a printer on a print server. (Linux)
- 46How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 47How can I enable/disable the Quick Print Setup Utility?
- 48I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 49I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 50Printouts are with gray background.