FAQs & Troubleshooting
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150 Results
- 1No Paper
- 2Jam Inside
- 3Replace Toner
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 5Replace Drum
- 6Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 7I cannot connect my machine to the wireless network (For Windows)
- 8Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 9Cover is Open
- 10Drum !
- 11No Toner
- 12The printer status is Offline or Paused.
- 13Reset the network settings to the factory default
- 14"Offline" appears on the Status Monitor.
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Print Unable or Print Unable XX
- 17Jam Tray
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 20Toner Low
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22What is Brother iPrint&Scan?
- 23Use the Network Connection Repair Tool (Windows)
- 24Heater Error or Self-Diagnostic
- 25Drum End Soon
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27(Video) Load A5 paper
- 28How to identify your Operating System (OS).
- 29I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30Toner Ended
- 31Set up your Brother machine on a wireless network (Windows/macOS)
- 32Cartridge Error
- 33My Brother machine could not be found over the network when I installed drivers on my PC.
- 34(Video) Load A4/Letter paper
- 35Clean the corona wire of the drum unit.
- 36What do the LED indications mean?
- 37No Drum
- 38Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 39Print the WLAN report
- 40Can I print from or scan to Android™ Smartphone?
- 41I cannot print using my Brother machine on a wireless network (Mac)
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43What is Toner Continue Mode?
- 44The printer is not printing or prints unexpectedly.
- 45I get a TS error when trying to print on a wireless network.
- 46I cannot print from my computer via network. (For Windows)
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48(Video) Set up your Brother machine
- 49The Error LED is still on or flashing after I replace the drum unit with a new one.
- 50Can I print from and scan to iPhone, iPod touch and iPad?