FAQs & Troubleshooting
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150 Results
- 1Jam Inside
- 2No Paper
- 3Replace Toner
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 5Replace Drum
- 6Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 7I cannot connect my machine to the wireless network (For Windows)
- 8Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 9(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 10No Toner
- 11"Offline" appears on the Status Monitor.
- 12Reset the network settings to the factory default
- 13Print Unable or Print Unable XX
- 14Cover is Open
- 15The printer status is Offline or Paused.
- 16Jam Tray
- 17(Video) Load A4/Letter paper
- 18Change the printer driver settings (Windows/macOS)
- 19Drum !
- 20Toner Low
- 21Use the Network Connection Repair Tool (Windows)
- 22Heater Error or Self-Diagnostic
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24What is Brother iPrint&Scan?
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26How to identify your Operating System (OS).
- 27The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 28Drum End Soon
- 29Toner Ended
- 30Set up your Brother machine on a wireless network (Windows/macOS)
- 31I cannot print using my Brother machine on a wireless network (Windows)
- 32Clean the corona wire of the drum unit.
- 33Cartridge Error
- 34What do the LED indications mean?
- 35(Video) Load A5 paper
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37My Brother machine could not be found over the network when I installed drivers on my PC.
- 38Load paper in the paper tray
- 39Clean the Drum Unit.
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Print the WLAN report
- 42I cannot connect my machine to the wireless network (For Macintosh)
- 43I cannot print from my computer via network. (For Windows)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45(Video) Unpack your Brother machine
- 46The top cover of my Brother machine becomes hot.
- 47I get a TS error when trying to print on a wireless network.
- 48I cannot print from my computer via USB.
- 49I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 50My Brother machine cannot be used after the access point/router is replaced or the settings are changed